Health Alliance Medical Plans
Customer Support

Illinois

Simplete: 1-877-634-3390 (TTY 711)

Simplete Riverside: 1-877-642-4753 (TTY 711)

OSF MedAdvantage: 1-877-633-2531 (TTY 711)

All Other Illinois: 1-888-382-9771 (TTY 711)

 

Washington

Douglas, Chelan, Grant, and Okanogan Counties: 1-877-561-1463 (TTY 711)

Yakima County: 1-877-642-3331 (TTY 711)

Reid Health Alliance Medicare: 1-877-749-3002 (TTY 711)


Iowa: 1-877-925-0424 (TTY 711)

 

North Carolina

Sandhills: 1-888-382-9781 (TTY 711)

New Hanover: 1-888-384-4842 (TTY 711)

Wake County: 877-749-3356 (TTY 711)

Western: 800-481-0496 (TTY 711)



Hours of Operation

Daily 8 a.m. to 8 p.m. local time
Voicemail used on holidays and weekends, Februray 15 to September 30



Address

3310 Fields South Drive
Champaign, IL 61822